This page provides the official customer support and business identity details for Nexox and should match the information shown in the footer.
OUR IDENTITY
Legal Business Name: 24X7 RETAIL SOLUTIONS AUSTRALIA PTY LTDStore Name: Nexox
Physical Business Address: Unit 608, 6 Furzer Street, Phillip, ACT 2606, Australia
ABN: 24 693 169 130
ACN: 693 169 130
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@nexox.shopBusiness Phone Number: +61 421 924 674
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.